Wed, 06/04/2008

2008 Press Releases

Excelcom and RealNetworks Renew Ringback Tone Partnership

Agreement extends Real's delivery of RBT service to Excelcom subscribers for five additional years

HONG KONG (MUSIC MATTERS ASIA 2008) — June 5, 2008  —  From Music Matters Asia, digital entertainment services company RealNetworks®, Inc. (RNWK) today announced the five year extension of its contract with leading Indonesian wireless services provider, PT EXCELCOMINDO PRATAMA Tbk (XL). Under this renewed agreement, Real will continue to power XL's popular Ringback Tone (RBT) service.

Since June 2005 Real has made RBTs available to XL's subscribers.  As the third largest Indonesian carrier, XL currently has the most diverse content download channels of applications such as SMS, UMB (Universal Mobile browser), STK (Sim Tool Kit), WEB, WAP and IVR as well as the highest market penetration rate for RBT among its subscribers.

"Real's services have enabled XL to offer an advanced, reliable Ringback Tone experience to our subscribers," said I Made Harta Wijaya, VP of VAS and New Services, XL. "Our partnership with Real has helped propel XL to a position of prominence in the Indonesian market, and we are confident in Real's abilities as an ASP."

A pioneer in the wireless space, Real (through its acquisition of WiderThan) was the world's first RBT service provider with SK Telecom in May 2002, and subsequently the first US RBT service provider with a major US carrier in November 2004.  During the course of their partnership with XL, Real's services have evolved to include such new features as GIFT, which enables a subscriber to give an RBT to another subscriber, JUKEBOX, which allows subscribers to select a list of RBTs that randomly shuffle to play different song for each incoming call.  Real continues to plan for future RBT service enhancements.

"Ringback Tones have become so popular, they are today not only demanded but also a generally expected service on all mobile phones," said Jay Kim, VP, APAC & Music Business, RealNetworks. "Continuing this relationship enables XL to meet this demand and demonstrates Real's success and leadership in the RBT market.  We are continually innovating RBT services and intend to keep pushing RBT to the next level for XL."

Real's services are currently available through 90 different carriers in 45 countries worldwide, making them available to 845.3 million subscribers. Real offers wireless providers a comprehensive selection of mobile services including Music on Demand, Games, Video, Personalization features (such as Ringtones, RBTs and Multimedia Ringback Services) and messaging services. Today, Real operates RBT services for more mobile subscribers than any other provider in the world, with more than 26.4 million active RBT subscribers worldwide and global adoption rates of over 10% — more than double regional averages.

For More Information:
Jennifer Humiston
Shift Communications
617.779.1812 (O)


Tiffany Dunning
206.892.6733 (O)

Eric Suh
+82 2.2014.5377 (O)

Kevin Connor
+44 20.8392.4082 (O)



RealNetworks, Inc. delivers digital entertainment services to consumers via PC, portable music player, home entertainment system or mobile phone.  Real created the streaming media category in 1995 and has continued to lead the market with pioneering products and services, including:  RealPlayer®, the first mainstream media player to enable one-click downloading and recording of Internet video; the award-winning Rhapsody® digital music service, which delivers more than 1 billion songs per year; RealArcade®, one of the largest casual games destinations on the Web; and a variety of mobile entertainment services, such as ringback tones, offered to consumers through leading wireless carriers around the world.  RealNetworks' corporate information is located at


PT EXCELCOMINDO PRATAMA Tbk. (XL) obtained the Global System for Mobile Communications (GSM) 900 spectrum allocation license from Indonesian authority in September 1995, whereas its commercial operation started in October 1996, providing GSM cellular network and services in the country, in two allocated bandwidth of GSM 900 and subsequently the superior GSM 1800. XL was the first private company to provide mobile telephony service in Indonesia. Since 2005, XL officially became part of Telekom Malaysia (TM), a major telecommunication company in Malaysia. XL is also strengthened by shareholders with strong expertise and technologies in telecommunication industry. This made XL became one of the major telecommunication company in Indonesia. XL business consists of voice and other communications services through Corporate and Consumer Solutions Until now, XL has built more than 10.000 Base Transceiver Station (BTS) towers all around Indonesia to serve more than 14 million customers, and XL is committed to continuously strengthen its quality and coverage in the future, in order to serve customers communication needs anytime, anywhere. By the end of first quarter of 2007, 156 XL Centers are available throughout Indonesia, supported by the Contact Center services who are ready at 24 hours a day, seven days a week. In 2006, XL obtained the 3G license and then launched innovative 3G-based services. Not just that, XL is also launched Video Contact Center, a 3G-based technology customer support. With all these quality product, services and commitment to provide the best supports to the customers, XL has won several awards and recognitions. These awards were given for XL's outstanding achievements to extensively provide the best and innovative products and services.  XL's corporate information is located at

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